TABLE OF CONTENTS

What’s Ticket Distributor API?

DerbySoft's Ticket Distributor API is a cloud-based Platform-as-a-Service (PaaS) solution that provides a single point of access for global attraction ticket distribution. Through one simple integration, distributors gain real-time access to aggregated inventory from renowned suppliers like Disney, GoCity, SeaWorld, etc. The comprehensive API suite includes Product API, Shopping API, and Reservation API, enabling a seamless end-to-end booking experience for you.


Key features and functionalities 

1. Core Functionality: Real-Time ARI (Availability, Rates & Inventory) Queries

  • Availability: Real-time checks for ticket availability, including dates and time slots (e.g., Disney’s reservation-based entry system).
  • Rates: Dynamic pricing retrieval (seasonal fluctuations, promotions, adult/child pricing, etc.).
  • Inventory: Live synchronization of ticket stock to prevent overselling.
  • Multi-Supplier Support: Access tickets from Disney, GoCity, United Parks, and more through a single API, eliminating the need for separate integrations.


2. Technical Architecture: One-to-Many Connection Model

  • Standardized Unified Interface: Partners integrate with DerbySoft’s single API to access multiple suppliers, reducing development costs.
  • Data Aggregation & Transformation: DerbySoft handles backend differences between supplier APIs (e.g., data formats, validation rules) and delivers standardized responses (typically JSON/XML).
  • High-Concurrency Support: Built to handle high-volume queries and bookings from partners.


3. Additional Services & Advantages

  • Automated Order Sync: Real-time booking status updates to partner systems.
  • Cancellation Policy Integration: Returns supplier-specific refund rules (e.g., Disney’s non-refundable policy).
  • Multi-Language & Multi-Currency Support: Facilitates global distribution.
  • Sandbox Testing Environment: Allows partners to develop and debug integrations.


4. Collaboration Model with Suppliers

  • Direct Partnerships with Major Brands: DerbySoft connects directly or via official authorization to ensure compliance (e.g., Disney’s strict data policies).
  • Transaction-Based Settlement: DerbySoft typically charges a transaction fee, while partners can set their markup strategies.


Who are the target customers?

Ticket Distributor serves the integration with the system from:

  • OTA, Wholesaler, Travel Agency, and Tour Operators, etc. 
  • Booking Engine, Wechat/Alipay/TikTok mini-program, etc. 


This documentation is intended for the developers from the above companies. It assumes the reader has basic familiarity with software development and web services and basic knowledge of ticket operations and services related to the travel industry. 


What are our advantages?

  • Extensive Experience in Hotel-Connectivity Technology. With deep expertise in hotel integrations, we’ve built a strong technical foundation that extends seamlessly to ticket connectivity, ensuring reliable and scalable solutions.
  • Vast Network of 500+ Channel Partners: Our established relationships with over 500 distributors enable suppliers to rapidly connect with a broad range of sales channels, accelerating market reach and revenue growth.
  • We possess scarce supplier resources in the global market, such as exclusive access to Disney suppliers, enabling us to obtain first-hand tickets to Disneyland. If distributors use DerbySoft's GO product, we can further achieve API integration for bundled room and ticket packages.


Scope

The following data could be expected in the scope of data exchange between the distribution partners' system and DerbySoft Ticket Distributor:

  • Authentication API
  • Product api 
  • Shopping api
  • Reservation api